Privacy Policy

1. Information we collect

We collect information needed to provide learning, account, payment, support, and administrative services through Tejas Classes.

• Account details such as name, email address, phone number, profile image, role, and sign-in information.
• Learning information such as enrollments, attendance, course activity, test attempts, results, assignments, and certificates.
• Transaction information such as orders, fees, payment status, receipts, and limited billing details. Complete card or banking credentials are handled by authorized payment providers.
• Technical information such as device type, browser, IP address, session activity, diagnostics, and security events.
• Messages, support requests, feedback, uploaded material, and other information you choose to provide.

2. How we use information

• Create and secure accounts, verify identity, and manage user roles and permissions.
• Deliver courses, tests, live classes, study material, payments, orders, and related services.
• Communicate service notices, schedules, receipts, support responses, and important account updates.
• Prevent fraud, abuse, unauthorized access, and violations of our terms.
• Understand platform performance and improve accessibility, reliability, and learning experiences.
• Meet legal, accounting, regulatory, and contractual obligations.

3. When information is shared

We do not sell personal information. We share information only when needed to operate the platform, provide an enrolled service, protect users, or comply with law.

• With authorized faculty, centers, administrators, and service teams according to their responsibilities and permissions.
• With hosting, communications, analytics, payment, storage, and security providers acting on our behalf.
• With government authorities or other parties when disclosure is legally required or necessary to protect rights and safety.
• As part of a merger, restructuring, or transfer of the service, subject to appropriate confidentiality protections.

4. Data retention

We retain information for as long as necessary to provide services, maintain academic and transaction records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary by the type of information and the reason it is held.

5. Security

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss. No online system can guarantee absolute security, so users should protect passwords and OTPs and notify us promptly about suspicious activity.

6. Your choices and rights

• Review and update available profile and preference information in My Space.
• Request access, correction, or deletion of eligible personal information by contacting support.
• Manage optional browser permissions and non-essential cookies through browser settings.
• Unsubscribe from optional promotional messages while continuing to receive essential service communications.

7. Student and child data

Where a student is a minor, a parent, guardian, school, or authorized center may provide or manage information on the student’s behalf. We use this information to deliver educational services and apply access controls appropriate to the user’s role.

8. Third-party services

The platform may link to or integrate with third-party services. Their privacy practices are governed by their own policies, and we encourage users to review those policies before providing information.

9. Changes to this policy

We may update this policy as the platform, law, or our data practices change. The effective date shown above identifies the current version. Material changes may also be communicated through the platform or registered contact details.